Shipping & Returns
Shipping Policy
At Iowa Worm Farm, we work hard to ensure your orders are processed and delivered as quickly as possible. Here’s what you need to know:
Processing Time
- Orders are processed within 2 business days of receipt.
Shipping Methods & Rates
- We ship exclusively through USPS to offer you reliable and affordable delivery.
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- Available shipping options include:
- Ground Advantage
- Priority Mail
- Priority Mail Express
- Available shipping options include:
Delivery Times
- Delivery typically takes 5–7 business days, depending on your location.
Shipping Area
- Currently, we ship to customers within the United States only.
Returns Policy
We’re committed to your satisfaction and stand behind our products 100%. If you’re not happy, we’ll make it right (though we might shed a tear or two). Here’s how we handle any concerns:
Damaged or Defective Products
- If your order arrives damaged or defective, we’ll fix it by either:
- Sending you a replacement product, or
- Providing a full refund of your purchase price (after a brief moment of sadness on our part).
Refunds
- While we don’t accept returns, we’re happy to issue refunds if you’re not satisfied. Just let us know, and we’ll work with you to make things right—no awkward back-and-forth required.
Contact Us
If you have questions or concerns about your order, we’re here to help!
- Visit our Contact Us Page for quick assistance.
- Or email us directly at info@iowawormfarm.com.